https://irse.signalpost.org/ Wed, 22 Apr 2026 10:46:33 +0000 MyBB https://irse.signalpost.org/showthread.php?tid=2242 Fri, 08 Dec 2017 11:33:07 +0000 Peter]]> https://irse.signalpost.org/showthread.php?tid=2242 https://irse.signalpost.org/showthread.php?tid=2240 Fri, 08 Dec 2017 00:05:23 +0000 Peter]]> https://irse.signalpost.org/showthread.php?tid=2240
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[attachment=2137]]]> https://irse.signalpost.org/showthread.php?tid=2216 Wed, 27 Sep 2017 10:49:52 +0000 admin]]> https://irse.signalpost.org/showthread.php?tid=2216 This video shows that the user is following the correct process but the attachment does not appear and another user has described the same issue.

At the moment we do not know why this is happening to some users, and indeed, in testing for the two cases given above, when we have logged in as the user form elsewhere, it is possible to upload attachments. It does not appear to be related to the type or size of the attachments (all are within the right limits) nor the settings for the user's account. All of that is of no help to someone who cannot upload stuff. We are trying some more testing to narrow down what conditions on the user's computer means that it does not work for them.

If you have the same problem, can you please give us information about where you were doing it, how you were connected and what type of computer / browser you were using.

Thanks

Peter]]> This video shows that the user is following the correct process but the attachment does not appear and another user has described the same issue.

At the moment we do not know why this is happening to some users, and indeed, in testing for the two cases given above, when we have logged in as the user form elsewhere, it is possible to upload attachments. It does not appear to be related to the type or size of the attachments (all are within the right limits) nor the settings for the user's account. All of that is of no help to someone who cannot upload stuff. We are trying some more testing to narrow down what conditions on the user's computer means that it does not work for them.

If you have the same problem, can you please give us information about where you were doing it, how you were connected and what type of computer / browser you were using.

Thanks

Peter]]> https://irse.signalpost.org/showthread.php?tid=2212 Sat, 16 Sep 2017 16:45:48 +0000 mattslade222]]> https://irse.signalpost.org/showthread.php?tid=2212
Sorry if this isn't the write place to post. I am really struggling with uploading attachments! I struggled with PDFs, then got some success with .docx files, so assumed this was the problem. Unfortunately now I cannot upload those either.

Are there any rules regarding the type and size of file you can upload or the browser version you use?

Thanks,]]>
Sorry if this isn't the write place to post. I am really struggling with uploading attachments! I struggled with PDFs, then got some success with .docx files, so assumed this was the problem. Unfortunately now I cannot upload those either.

Are there any rules regarding the type and size of file you can upload or the browser version you use?

Thanks,]]> https://irse.signalpost.org/showthread.php?tid=1915 Sun, 19 Apr 2015 19:27:37 +0000 admin]]> https://irse.signalpost.org/showthread.php?tid=1915 get in touch and we will try to help.]]> get in touch and we will try to help.]]> https://irse.signalpost.org/showthread.php?tid=1912 Sun, 12 Apr 2015 20:20:20 +0000 Peter]]> https://irse.signalpost.org/showthread.php?tid=1912
Hope you get on OK with the layout and colour as it is, but if you notice anything amiss, please let me know.

Peter]]>
Hope you get on OK with the layout and colour as it is, but if you notice anything amiss, please let me know.

Peter]]> https://irse.signalpost.org/showthread.php?tid=954 Fri, 13 Jan 2012 23:27:57 +0000 PJW]]> https://irse.signalpost.org/showthread.php?tid=954 Yesterday I tried to reply to one but got a 404 error, it didn't send or save and I lost what I had written. I was attempting this from a work computer so thought possible that TfL prevented somehow (I always seem to be able to post but not attach files to the posts).

Last night I attempted to respond to a different PM from home and this time suffered the same fault initially but then subsequently was able to send on a retry.

However tonight when I attempted to reply to a third PM from home I experienced the same issue again and couldn't send, although this time by using the back button I could retrieve my text to copy to clipboard and then send to the recipient directly by email as I did know their address.

I hope Peter might be able to use his sleuthing skills to establish what might be the problem; in the meantime I suggest that anyone trying to use actually copies text to clipboard before pushing send, just in case.

Seems to affect sending / replying / previewing equally.
]]> Yesterday I tried to reply to one but got a 404 error, it didn't send or save and I lost what I had written. I was attempting this from a work computer so thought possible that TfL prevented somehow (I always seem to be able to post but not attach files to the posts).

Last night I attempted to respond to a different PM from home and this time suffered the same fault initially but then subsequently was able to send on a retry.

However tonight when I attempted to reply to a third PM from home I experienced the same issue again and couldn't send, although this time by using the back button I could retrieve my text to copy to clipboard and then send to the recipient directly by email as I did know their address.

I hope Peter might be able to use his sleuthing skills to establish what might be the problem; in the meantime I suggest that anyone trying to use actually copies text to clipboard before pushing send, just in case.

Seems to affect sending / replying / previewing equally.
]]> https://irse.signalpost.org/showthread.php?tid=947 Wed, 21 Dec 2011 08:11:20 +0000 PJW]]> https://irse.signalpost.org/showthread.php?tid=947 "For some reason when I sign into the forum I get the ‘you have successfully logged in’ pop up box, but then when it goes back to the forum homepage it doesn’t register that I have logged in"


If you do experience this, try the following:

1. Make sure that cookies are enabled as that it how it works out that it is you.

2. Sometimes, clearing your browser cache helps.

3. Make sure when you visit the site you have the address http://irseexam.co.uk/ in the address bar (rather than http://www.irseexam.co.uk and if you had a shortcut that has this address, this may cause a problem).
[All of the links on the forum should be the shorter address which should work].


]]> "For some reason when I sign into the forum I get the ‘you have successfully logged in’ pop up box, but then when it goes back to the forum homepage it doesn’t register that I have logged in"


If you do experience this, try the following:

1. Make sure that cookies are enabled as that it how it works out that it is you.

2. Sometimes, clearing your browser cache helps.

3. Make sure when you visit the site you have the address http://irseexam.co.uk/ in the address bar (rather than http://www.irseexam.co.uk and if you had a shortcut that has this address, this may cause a problem).
[All of the links on the forum should be the shorter address which should work].


]]> https://irse.signalpost.org/showthread.php?tid=712 Sun, 09 Jan 2011 17:45:17 +0000 nicklawford]]> https://irse.signalpost.org/showthread.php?tid=712
How did that come about ?

--
Nick
]]>
How did that come about ?

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Nick
]]> https://irse.signalpost.org/showthread.php?tid=302 Thu, 19 Nov 2009 17:57:53 +0000 nicklawford]]> https://irse.signalpost.org/showthread.php?tid=302
Could the settings be amended to allow DOCX and XLSX, the Office 2007 default Word and Excel formats ?


Minor point I know, hope these are single configurations settings for the forum that could be simply altered and not a task that takes anyone a lot of time ?

--
Nick]]>
Could the settings be amended to allow DOCX and XLSX, the Office 2007 default Word and Excel formats ?


Minor point I know, hope these are single configurations settings for the forum that could be simply altered and not a task that takes anyone a lot of time ?

--
Nick]]>